Customer Support
Get the support you need to succeed
From day one, helping you achieve success with Dayforce and Powerpay is our top priority.
Overview
Professional help at every step
At Dayforce, we’re obsessed with your success. That’s why once you go live with Dayforce or Powerpay, we provide continued guidance and resources to help you achieve your goals. You’ll be backed by dedicated customer success teams, including our Powerpay support team, our always-available Dayforce customer community, and global assistance to help your people and your business thrive.
Dayforce Customer Success
We help set the foundation for your success
Get focused guidance throughout your Dayforce journey with dedicated customer success teams to help you. Through year-one firsts, change management, adoption, and beyond, our customer success teams understand your business and help ensure you’re equipped to achieve your goals.
Access tools, knowledge, and training you need to stay on track to meet your goals.
Get consistent, reliable guidance from Dayforce professionals who understand your business.
Receive personalized recommendations on products and services that align with your business goals.
Dayforce Community
Join a community of changemakers
Become part of a vibrant customer community that’s reshaping the future of work. Our always-available Dayforce Community is where you can go to find answers, build expertise, share knowledge, and connect with peers.
Log in to Dayforce Community
Dayforce Support
Get global support around the clock
We’re here to help — anytime, anywhere. Our teams monitor your processes using predictive technology to help identify errors, and proactively reach out with support to help you stay ahead of potential issues.
Proactively address problems with technical product experts monitoring your processes and alerting you.
Take action to prevent issues from escalating with hands-on support.
Get help exactly when you need it with support teams across the globe.
Ready to get started?
JB Poindexter rolls on with support from Dayforce
“We have really valued that Dayforce hasn’t just come in, implemented, and then left. They’re still with us to help through the highs and lows after implementation and well into the future.”
Don Stewart
Senior HRIS Analyst